Frequently Asked Questions

Question: How does this work?

Answer: You can buy refill cards or phone cards through this site. Once you pay for a card, you will get an email instantly containing the PIN and instructions on how to use the card. It's that easy!

Question: How do I buy a Refill Card or Phone Card?

Answer: After selecting the card you want to buy. Click "Add to Cart" then click "Checkout". You can also click "Buy Now" on any featured card that you want to buy then click "Checkout".

Question: How do I pay and what type of payment is used?

Answer: You can pay using any major credit cards though PayPal.

Question: Do I need a PayPal account to buy a Refill/Phone Card ?

Answer: No. You can pay as a guest by clicking "Don't have a Paypal account?" on the PayPal checkout page.

Question: Is it safe to put my credit card information on PayPal ?

Answer: Yes. PayPal encrypts your sensitive financial information so the only person who can see it is you. Your purchases are also protected. If there's a problem with your order or someone uses your account without permission, PayPal can help make things right. To learn more visit their website.

Question: Can I buy multiple cards of the same type?

Answer: Yes. You can do this by typing the amount of cards you want to buy in the "Quantity" box.

Question: How do I check the items in my cart before checking out?

Answer: You can review the items on your cart by clicking "View Cart" on the "Home" page.

Question: How do I delete an item in my cart?

Answer: Click "View Cart". Press the red X on the item that you want to delete. You can also change the quantity of the card by typing a number on the "Qty" box and clicking "UPDATE".

Question: I purchased a card but I don't know how to use it.

Answer: Did you check your email for instructions? You can also see the instruction on the card's product details on our website. If you are still having trouble with the card, don't hesitate to contact us. Click "Contact Us" on the menu to find out how you can reach us.

Question: I'm having problem with the sound quality and other technical difficulties with this card.

Answer: Panorama Wireless is a reseller of refill cards and phone cards. If you have a problem with the card you just purchased, you will have to contact the customer service of the card. Each calling card company has its own customer service toll free number that you can check from our web site.